If we turn up for a boiler repair, we turn up to do just that. We never use the “uneconomical to repair” line to sell a new boiler and we don’t pay our engineers any bonus based on upselling. We are turning up to get you back up and running as smoothly as possible. 

If we service a gas appliance, we will provide a service record for each appliance serviced and we regularly do a full strip down service, every year on many boilers. This is why we charge by the time spent and not a fixed rate for servicing. We don’t try to squeeze a 2 hour service into an hour or ignore faults because we were only booked in for a service. If your appliance is kept in good condition, you should pay less than someone who is not having it serviced and letting it get into a poor state. If it needs a small repair doing at the same time, we get it done. 

If you would like a new boiler, we install all makes, models and always try to make the best boiler and controller combination. This is different for every house and user. There is not one boiler or control unit for everyone so we install a wide range of products, we aren’t sales people for manufacturer’s. We also aren’t like “Get a combi in because it’s easier” we are all about doing what is most efficient, not what is easiest.

If you would like a full new system, we will provide PDF heat loss report with calculations, no guessing radiator or pipe sizes. 

If you have an unusual requirement, we probably do that too. We are heating experts and it’s our job to know all the solutions. If you would like warmer rooms, wish to save energy, reduce your carbon emissions or have more powerful showers, speak to us.